Shipping policy

Shipping Policy

Thank you for choosing Radhe Radhe Art and Craft. We take immense pride in our handcrafted home decor, ensuring every piece is packed with care before it leaves the heart of Agra.

1. Shipping Timelines

  • Total Delivery Time: All orders typically reach our customers within 7 to 10 business days from the date of order confirmation.

  • Processing Time: Please allow 2–3 business days for us to quality-check and securely pack your artisanal items.

  • Transit Time: Once dispatched, shipping usually takes 5–7 business days depending on your location within India.

2. Shipping Charges

  • Standard Shipping: [INSERT AMOUNT, e.g., ₹99] flat rate across India.

  • Free Shipping: We are pleased to offer Free Shipping on all orders above [INSERT AMOUNT, e.g., ₹1,999].

3. Order Tracking

Once your order is shipped, you will receive an email and/or SMS with a tracking number and a link to monitor your package's journey in real-time.

4. Delivery Partners

We partner with reliable courier services like Delhivery, BlueDart, and DTDC to ensure your delicate handcrafted decor arrives safely.

5. Address Accuracy

Please ensure your shipping address and contact number are correct at checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

6. Damaged Shipments

Since our products are fragile, we use high-quality sustainable packaging. However, if your order arrives damaged:

  1. Please take clear photos of the damaged box and the product.

  2. Email us within 24 hours at care@radheradheartandcraft.com.

  3. We will evaluate the damage and arrange for a replacement as per our Refund Policy.