Terms of service
This is a comprehensive Terms of Service that clearly defines your relationship with your customers. Since Radhe Radhe Art And Craft is a brand built on artisanal, handmade products, I have refined the draft to ensure the language reflects your specific business model (Agra-based, handcrafted, no-return policy).
I have also filled in your business details based on the information you've provided.
Radhe Radhe Art And Craft: Terms of Service
Last updated: April 9, 2026
OVERVIEW
Welcome to Radhe Radhe Art And Craft! The terms "we", "us" and "our" refer to Radhe Radhe Art And Craft. We provide a curated shopping experience of handcrafted home decor from the heart of Agra. By using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy.
SECTION 1 - ACCOUNT & ACCESS
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Eligibility: You must be at least the age of majority in your jurisdiction to use this site.
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Accuracy: You agree to provide current, complete, and accurate information for all purchases.
SECTION 2 - HANDCRAFTED PRODUCT DISCLAIMER
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Artisanal Nature: Because our products are handcrafted and sustainable, slight variations in color, texture, and appearance are natural and expected. We cannot guarantee that your device's display of a color will be 100% accurate to the physical product.
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Availability: All product descriptions and pricing are subject to change without notice. We reserve the right to limit quantities or discontinue any product at any time.
SECTION 3 - ORDERS & CANCELLATIONS
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No Cancellations: Due to the handmade nature of our brand, orders are processed quickly. We may be unable to accommodate cancellation requests once an order is accepted.
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Acceptance: Your order is an offer to purchase; we reserve the right to decline any order for any reason.
SECTION 4 - REFUND & RETURN POLICY
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No Returns: As a handmade brand, we do not accept returns or exchanges for change of mind.
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Damages: Purchases are subject to return or replacement only in accordance with our Refund Policy (specifically for items damaged in transit or defective).
SECTION 5 - SHIPPING & RISK
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Delivery Estimates: All delivery times are estimates. We are not liable for delays caused by carriers or customs.
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Risk of Loss: Title and risk of loss pass to you once we transfer the product to the shipping carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this site, including the Radhe Radhe Art And Craft logo, images, and product designs, is our intellectual property. You may not reproduce or redistribute our materials without prior written consent.
SECTION 7 - RELATIONSHIP WITH SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. By using this service, you acknowledge that Shopify is not responsible for the sales transaction or any loss resulting from purchased products.
SECTION 8 - PROHIBITED USES
You are prohibited from using the site for any unlawful purpose, to infringe upon our intellectual property, or to transmit malicious code. We reserve the right to terminate your use of the service for violating any prohibited uses.
SECTION 9 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Radhe Radhe Art And Craft shall not be liable for any injury, loss, or claim arising from your use of any of our products or services, including any direct or indirect damages.
SECTION 10 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at care@radheradheartandcraft.com.
Trading Name: Radhe Radhe Art And Craft
Email: care@radheradheartandcraft.com
Business Address: 01 Solanki Market, Bay Pass Jaipur Highway, Solanki Market, Agra, UP, 283110, IN